Privacy Policy

Welcome to First Rank, an educational application provided by AIDO Tech ("we," "us," or "our"). This Privacy Policy is designed to inform you about the types of information we collect, how we use it, and the measures we take to protect your data. By using the First Rank application, you agree to the collection and use of information in accordance with this policy. This policy is an integral part of our Terms of Service.

1. Introduction

AIDO Tech is committed to protecting the privacy of our users. This Privacy Policy applies to all information collected through our mobile application, "First Rank." It is crucial to read this policy carefully to understand our practices regarding your personal data. Our app is designed for an organizational account, and this policy outlines our commitment to safeguarding the data of all users.

2. Information We Collect

To provide and enhance our services, we collect certain personal and sensitive information from our users. This includes, but is not limited to:

• Personally Identifiable Information (PII): This may include your name, email address, and phone number, which are collected during the registration process.
• Educational Information: We collect data related to your educational background, such as your class, board, and subjects of interest.
• Interaction Data: We store your history of interactions with our AI chat and AI voice features. This helps us to personalize your learning experience and improve our AI models.
• Usage Data: Information on how you interact with the app, including session durations and features utilized.
• Technical Data: This may include device information, IP addresses, and operating system details to ensure compatibility and for security purposes.

3. How We Use Your Information

The data we collect is essential for providing a personalized and effective learning experience. Specifically, we use your information for the following purposes:

• To create and manage your account.
• To tailor educational content and learning paths to your specific needs.
• To enhance the functionality of our AI-powered learning tools.
• To communicate with you regarding updates, support, and other app-related information.
• For internal research and development to improve our application and services.

We will not use your personal information for any purpose incompatible with the reasons for which it was originally collected without your consent.

4. Data Sharing and Disclosure

AIDO Tech does not sell or rent your personal data to third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our application and conducting our business, so long as they agree to keep this information confidential. We may also disclose your information if required by law or to protect the rights, property, or safety of AIDO Tech, our users, or others.

5. Data Security

We are committed to ensuring the security of your personal information. We implement a variety of security measures, including encryption and secure data storage, to maintain the safety of your data when you enter, submit, or access your personal information. Regular security assessments are conducted to prevent unauthorized access, disclosure, alteration, or destruction of your information.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have certain rights regarding your personal information. These may include the right to access, correct, update, or request the deletion of your personal data. You can exercise these rights by contacting us at the details provided below.

8. Children's Privacy

Protecting the privacy of children is of utmost importance. Our app is an edtech service, and we comply with the Children's Online Privacy Protection Act (COPPA) and other relevant regulations. For users under the age of 13, we require verifiable parental consent before collecting any personal information. Parents have the right to review and request the deletion of their child's personal data.

9. Compliance with Google Play Store Policies

This Privacy Policy is in compliance with the Google Play Store's requirements. We provide a clear and comprehensive overview of our data collection, usage, and sharing practices. An in-app disclosure will be presented to users, and affirmative consent will be obtained before collecting personal and sensitive data.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:
AIDO Tech
TNRA-221, TC 49/940, Studio Road, Nemom P.O, Thiruvananthapuram, Kerala, 695020
Email: Click to view contact email
Phone: +91 7200822228